Nest Dayrooms - Transit Rooms (B)

Nomadomia Rating: 3.22 stars

• Guests generally found the room to be clean and comfortable, but had some issues with the room not being fully prepared.
• The location within the departure area of the airport was a major advantage, making it easy to check-in and access amenities.
• The staff's helpfulness and friendliness were appreciated, but some issues with the room and amenities were reported.
• The value for the price was good, considering the location and amenities. Recommendations:
• Improve the room preparation process to ensure guests receive a fully prepared room.
• Provide more amenities, such as a hair dryer or iron, to make the room more comfortable.
• Consider offering a complimentary breakfast or other amenities to enhance the guest experience.
• Improve the Wi-Fi and phone signal availability during the airport stay to ensure guests can stay connected.

Good points:

• Convenient location within the departure area of the airport, making it easy to check-in and access amenities.
• Clean and comfortable rooms with modern amenities like Netflix, Wi-Fi, and free tea/coffee.
• Friendly and helpful staff, including Louie, who assisted with check-in and provided guidance on the airport layout.
• Easy check-in process with no issues reported.
• Good value for the price, considering the location and amenities.

Bad points:

• Room not yet ready when the guest waited outside, despite waiting for almost an hour.
• Room not fully prepared, with only a few items provided, such as a single pair of shoes and a small toothbrush.
• Television not functioning properly, but the guest did not bother to complain.
• Brown-colored tap water and non-functional light bulbs in the bathroom.
• No phone signal or Wi-Fi available during the airport stay, with a limited free Wi-Fi period.

Time trend:

• 2019-07: Guests were disappointed with the room not being ready when they arrived, but the check-in process was smooth.
• 2020-02: Guests appreciated the convenient location and clean room, but had some issues with the bathroom light not working.
• 2020-01: Guests were satisfied with the staff's responses to their flight delays and the airport's amenities.
• 2020-03: Guests enjoyed the convenient location and comfortable room, but had some issues with the noise level.